![]() You need to respond to your customers’ channels of choice, any time of the day. With CC4ALL your Contact Center is wherever you want it to be! Picking up the phone from 9 to 5 just isn’t enough anymore. SoftApp sells her solutions under the brand name The Voice of O365. SoftApp – headquartered in Amersfoort – the Netherlands, is an international cloud service provider of cutting-edge Unified Communications and Collaboration solutions that enable small, medium, and large enterprise organizations to use Microsoft 365 or Microsoft Office 365 as fully-fledged PBX in the cloud. ![]() “This integration service is also still available for companies that are using Skype for Business in essence, our platform offers the ability to turn Microsoft 365 | Office 365 into a fully-fledged PBX in the cloud.” Jeroen Andre de la Porte, CEO of The Voice of O365 The onboarding process is quick and easy, lowering the threshold tremendously. “Especially at this time, where many companies still struggle with onboarding their contact center agents from home, a solution like this is needed to help provide business continuity. The enterprise-grade voice platform The Voice of O365 ensures safety and stability, allowing organizations to safely benefit from this integration. All of which can be used from any device with an internet connection. The cloud-based CC4Teams solution provides Microsoft Teams users and their organizations with extra functionalities required to create an omnichannel contact center – combining social media, webchat, and call offerings with powerful analytics. The newly created services enable organizations to onboard and use CC4Teams quickly and easily in combination with Teams telephony services while maintaining the telco agreement.
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